Last Updated: 22 October 2026
Welcome to Heart of Home. By accessing or using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
Website Use
You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation or compromise its security.
You must provide accurate and complete information when placing an order or creating an account.
Products and Handmade Variations
Heart of Home offers handcrafted products, including hand block printed cotton napkins, table linen, and personalized textile items.
Because these products are handmade, slight variations in colour, print placement, embroidery, stitching, or finish may occur. Such variations are part of the handmade process.
Product photographs are provided for reference. Colours may appear slightly different depending on your screen settings and device.
We make reasonable efforts to ensure that product descriptions, images, and prices are accurate.
Pricing and Payment
All prices are displayed in Indian Rupees (INR), unless stated otherwise.
Prices, product availability, and offers may change without prior notice. Changes will not affect orders that have already been confirmed, except where correction of a genuine pricing error or applicable law requires otherwise.
Orders are subject to successful payment authorization, except where cash on delivery is expressly offered.
Order Confirmation and Cancellation
After placing an order, you may receive an order confirmation by email or message.
An order confirmation acknowledges that we have received your order; it does not necessarily mean that the order has been dispatched.
We reserve the right to contact you if an order requires verification or if a product is unavailable. If we cannot fulfill a confirmed order, we will notify you and arrange an appropriate refund where payment has been made.
Order cancellation requests are governed by our Returns & Exchange Policy and Shipping Policy.
Personalized and Custom Products
For personalized products, including custom embroidery, names, initials, or logos, you are responsible for providing accurate customization details.
Please review your spelling, design, and other customization instructions carefully before submitting your order.
Custom products may have different processing times and may not be eligible for change-of-mind returns, subject to applicable consumer protection laws. This does not affect your rights if the product is defective, damaged, incorrect, or not as described.
Intellectual Property
All website content, including product photographs, text, graphics, logos, designs, and branding, belongs to Heart of Home or its respective owners and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use our content for commercial purposes without prior written permission.
Limitation of Liability
We make reasonable efforts to keep our website available and provide accurate product information.
To the extent permitted by applicable law, Heart of Home will not be responsible for indirect or consequential losses arising from the use of this website or delays caused by circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits any consumer rights or liability that cannot legally be excluded or limited.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.
Changes to Terms
We may revise these Terms & Conditions from time to time. Updated terms will be published on this page with a revised date.
Continued use of the website after changes are published will be subject to the updated terms, to the extent permitted by law.
Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes will be handled by the competent courts having jurisdiction under applicable law.
Contact Information
Business Name: Heart of Home
Location: North Delhi, India
Phone: +91 xxxxxxxxxx, +91 xxxxxxxxxx
Email: Infe@heartofhome.com
Last Updated: 22 October 2026